Company name of the operating company: SARL SGPA Hôtel Verlaine Paris
Email: reception@hotel-verlaine.com
Telephone: +33(0)1 45 89 56 14

Computers and freedoms

Any user who has submitted directly or indirectly personal information has a right of access and rectification in accordance with law n ° 7817 of 06/01/78 (Computing and Freedoms) with the site administrator.

Protection of personal RRs data

Identity of the controller
Access to the website and the use of its content are carried out within the framework of the terms of use described below.

List of opposition to telephone representations
Pursuant to Article L.521-1 of the Consumer Code, the consumer has the possibility of registering on the list of opposition to canvassing linked to the bloctel device.
They can register for free on the bloctel.gouv.fr website.

Nature of personal data
“Personal data” means any personal information that you may share with the operating company and which may allow the latter,
directly or indirectly, to identify you as a natural person, for example when visiting a website, requesting information, booking a room and other services.

Personal data collected
You may be asked to provide your personal data when browsing the operating company’s website.
The mandatory or optional nature of the information requested is indicated to you during collection by an asterisk “*”. The requested information marked with an asterisk is mandatory because it is essential to process your various requests. The other information is intended to get to know you better, to improve the services provided to you.
offered. They are therefore optional.
The operating company collects and processes in particular your surname, first name, e-mail address, billing address, telephone number, IP address, connection data and navigation data, your preferences and areas of interest (non-smoking room, favourite, type of stay, etc.), your online reviews.

When is your personal data collected?
• You browse the website (IP address and Cookies) and view products or services;
• You inform the operating company of your observations/comments in certain sections, via questionnaires or contact forms, official page of the social networks of the operating company;
• You send the operating company an electronic message;
• You share a page or an offer by sending an e-mail or through a social network;
• You request a quote.

Data storage
The information collected is stored in our various reservation systems on secure and SSL-certified databases.
This database includes: customers’ names, addresses, phone numbers, positions, company names, and credit card details. We
may also record other information such as your preferences regarding the room, meals, drinks and other services as well as your history of stay within our establishment.

Purpose of data collection by the operating company
Through the website, the operating company collects data about you which is strictly necessary for the following purposes:
1. To manage your requests for information and reservations, as well as any loyalty program;
2. To improve and personalize the services of the operating company in order to facilitate your navigation on the website;
3. To manage and monitor the overall customer relationship;
4. Manage subscription to news and promotional offers from the operating company (newsletter);
5. To manage all your access requests in accordance with applicable law;
6. Manage chargebacks and disputes;
7. Manage requests for applications in the context of the company’s job offers
operator that have caught your attention, or any unsolicited application requests;
8. Measurement of quality and satisfaction.
In the absence of a response to the mandatory information, your request cannot be taken into account.

Commitments of the operating company with regard to the protection of personal data

Transparency and finality:
No personal data is or will be collected without your knowledge. The optional or mandatory nature of the information to be communicated to the operating company as part of the collection carried out on the website will be indicated to you beforehand, via the presence of the asterisk symbol “*”. The operating company collects and processes your personal data only for the purposes described in this Legal Notice.

Proportionality and Relevance:
The operating company only collects and processes the personal data necessary for the proper processing of your request or the personalization of the services offered to you.

Data storage time:
The operating company retains your personal data only for the period necessary for its processing in accordance with what is provided for by applicable law.

Security and Privacy:
The operating company undertakes to take the necessary measures to guarantee the confidentiality of the data and not to disclose it to unauthorized third parties.
We may disclose your personal information to local authorities, if required by law or in the context of an investigation and in accordance with local regulations.
Like most websites, certain information is automatically recorded via a protocol. This information includes protocol addresses (IP address), type of browser used, internet service provider, referring and end pages, operating system, date, time and Clickstream data. Cookies do not record the information provided by users during an online reservation or when registering a customer account. Cookies identify your browser rather than you and cannot by themselves reveal your identity.

Respect for your rights:
You are informed of your rights of interrogation, access, rectification and opposition for legitimate reasons as well as your right of opposition to commercial prospecting in accordance with the provisions of law n ° 78-17 of January 6, 1978 .

Rights of access, rectification and opposition:
In accordance with the law n ° 78-17 of January 6, 1978, relating to Data processing, Files and Freedoms, you benefit, on simple written request, from a right of access and rectification on the information concerning you.
You can also, for legitimate reasons, oppose the processing of data concerning you. To exercise one of these rights and obtain information about you, simply contact the operating company whose contact details are accessible at the beginning of these Legal Notices.

Mediator

If the customer has not received a satisfactory response within 1 month, he or she may refer the matter to the Tourism and Travel Ombudsman (Médiateur du Tourisme et du Voyage), whose contact details are given below: Médiation Tourisme et Voyage – BP 80 303 75 823 – Paris Cedex 17 Website www.mtv.travel.